Frequently Asked Questions
Please read our FAQ before sending us a message.
- For Prepaid Orders, delivery fee is a Flat Rate of Rs.75/- across India.
- For Cash on Delivery Orders, an additional fee (Collection Fee) of Rs.40/- is applicable (75+40=115).
- Free Shipping is available on Orders above Rs.1999/-
- Our Delivery Charges will remain same irrespective of the number of items (products) ordered, applicable even for a single product.
Available Payment Methods:
- Cash on Delivery.
- Credit/Debit Card, Net Banking.
- Your order will be processed and dispatched within 48 hours of receiving the order.
- The time taken to deliver your order depends on your shipping address as the order is dispatched from Bangalore.
- Approximate Delivery Time: Order will be delivered within 3-7 business days of placing the order.
- Upon receiving the order, our warehouse executives will begin processing the order.
- After the order is processed, it will be dispatched via appropriate courier service for delivery.
- Courier service will notify you once it is out for delivery and will be delivered depending on the selected payment option.
- Your order will be marked delivered on your Knotty Threadz Account.
- Yes, you will receive an invoice for your order.
- You can download the invoice from your Knotty Threadz account.